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Track & Download Shipping Bill Status on ICEGATE | 2025 Guide

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Earlier, after submitting a Shipping Bill, exporters weren’t sure when their shipment would be cleared.

Is it approved? Are there any documentation issues?


Now, with ICEGATE managing the process, you can easily check your Shipping Bill status through their portal, keeping you updated every step of the way.

What is ICEGATE?


ICEGATE (Indian Customs EDI Gateway) is the central platform for customs clearance in India. It allows exporters to file export-related documents and track their shipments with customs authorities.

GSTIN Matching & IEC Registration: It allows the matching of GSTIN and the registration of the Importer Exporter Code (IEC) with the customs authorities.

Filing Options: It provides various filing options for exporters, including filing through RES packages, Service Centres, Webforms, and Web Uploads, making it easier to submit export declarations and documents.

e-Sanchit: This service allows exporters to upload documents digitally for faster processing, reducing paperwork and improving efficiency.

Baggage and Customs Duty: ICEGATE also facilitates the filing of declarations for unaccompanied baggage and provides a platform for paying customs duties online.
It also supports services like SEZ unit registration, baggage declarations, and digital document submissions via e-Sanchit, streamlining the entire export process.

Why You Should Check Your Shipping Bill Status?


If you don’t check it regularly, you could miss important updates or documentation errors that require reapplication.


Here’s why you should track your Shipping Bill status:

  • Spot any customs clearance issues early on.
  • Ensure GST reconciliation and export documents are in order.
  • Have a smoother audit process and incentive claims.
  • Build trust with your buyer by providing real-time shipment updates.

Once your Shipping Bill is submitted, tracking its status gives you clarity on the following:

  • Whether your bill is being processed or not.
  • If your goods are approved for export.
  • Your eligibility for IGST refunds.
  • If customs clearance is completed.

Need a detailed walkthrough on what a Shipping Bill is, why it’s important, and how to apply for one? Read our complete guide on shipping bill here!

Step-by-Step Guide to Check Your Shipping Bill Status on ICEGATE

1. Go to the ICEGATE Website


Directly visit the official page ICEGATE Portal.

2. Enter Your Details


Provide the following details:

  1. Shipping Bill Number
  2. Date of Submission
  3. Port Code (e.g., INNSA1 for Nhava Sheva)

3. Click “Submit”


After submission, you’ll see the current status of your Shipping Bill.

Common Shipping Bill Status Messages


Here’s what you might see and what each term means:

  • SB Submitted: Your bill has been filed and is waiting for review.
  • SB Under Processing: Customs is reviewing your bill; it may take a few hours or days.
  • SB Approved: Your export document has been approved by customs.
  • LEO Given (Let Export Order): Final approval has been given, and you have a Let Export Order document.
  • EGM Filed: The shipping line has confirmed the vessel departure; this is key for refunds.

How to Download Your Shipping Bill Status

  1. Once you submit your details on ICEGATE, your status will appear.
  2. Right-click and select “Save As” to download it.

You can also take a screenshot for quick reference.

Troubleshooting ICEGATE Portal Issues

Portal Not Loading

Troubleshooting Step Action
Switch to a different browser Try using Google Chrome or Microsoft Edge, as these browsers work best with ICEGATE.
Clear browser cache Clear your browser’s cache and cookies, then try again.
Avoid peak usage times Try accessing the portal outside peak hours (10 AM – 1 PM IST) for better performance.
Enable JavaScript Ensure JavaScript is enabled in your browser settings for ICEGATE to function properly.

System Crashes or Slow Performance

Troubleshooting Step Action
Clear cache and cookies Clearing your browser’s cache and cookies can help resolve lag and crashes.
Disable unnecessary extensions Disable unnecessary browser extensions that could be causing conflicts with the portal.
Try accessing from a different network If your network is slow, try switching to a more stable connection or mobile data.

OTP/Login Issues

Troubleshooting Step Action
Update your contact details Make sure your email and mobile number are up-to-date in your ICEGATE profile.
Check your spam folder Sometimes OTP emails end up in your spam or junk folder. Be sure to check there.
Re-register if necessary If your details changed (e.g., email or mobile), re-register on the portal to get access.

Other Ways to Track Your Shipping Bill Status


ICEGATE Email Inquiry
Simply send an email to ICEGATE with your shipping bill number, port code, and submission date. You’ll get a quick reply with the current status.


Logistics Partner Portal
If you're working with a logistics partner that offers integrated tracking, you can easily check your shipping bill status directly on their portal.


Customs House Agent (CHA)
Your CHA can give you real-time updates on your shipping bill status, saving you time and hassle.


SMS Tracking
For quick updates, send your shipping bill details via SMS to the designated number. It's fast but could involve some charges depending on your provider.

FAQs

How Do I Fix Errors In My Shipping Bill?

If you notice an error in your Shipping Bill, start by verifying the details like the GSTIN, bank account information, and shipping bill number. If there are discrepancies, contact your Customs House Agent (CHA) or the ICEGATE Helpdesk to get assistance in correcting the issue.

What Should I Do If My Shipping Bill Shows "LEO Given," But The IGST Refund Is Pending?

If the status shows "LEO Given" but your IGST refund is still pending, consider checking the following:

  • EGM Not Filed: Ensure the shipping line has filed the Export General Manifest (EGM) as required.
  • Bank Account Mismatch: Verify that your bank account is linked to the correct GSTIN for the refund to process.
  • Data Mismatch: Make sure the information on your GST return matches the details in your Shipping Bill, as any discrepancy could delay the refund.

What Does The Shipping Bill Number Mean?

A Shipping Bill number is a unique identifier assigned to each export shipment by Indian Customs. It is essential for tracking the shipment’s status throughout the export process and ensuring that customs procedures are completed correctly.

What Should I Do If The ICEGATE Portal Isn’t Working?

If you experience issues with the ICEGATE portal not loading, try logging in again after a few minutes. If the problem continues, you can track your shipping bill status through SMS or send an inquiry via email. For persistent issues, contact ICEGATE support for further assistance.

Can I Track All Types Of Shipments On ICEGATE?

Yes, ICEGATE provides tracking for all shipment types, including air, sea, and land exports. You can use the portal to monitor your Shipping Bill status and stay updated on the progress of your shipments.

What If I Lose My Shipping Bill Number?

If you lose your Shipping Bill number, you can retrieve it by referring to your export invoice or by contacting your Customs House Agent (CHA). Alternatively, ICEGATE support can help you recover the number if necessary.

How Frequently Is The ICEGATE Portal Updated?

The ICEGATE portal is typically updated once every 24 hours, based on information from the customs EDI system. If you don’t see an update immediately, wait for a day and check again for the latest status.

Earlier, after submitting a Shipping Bill, exporters weren’t sure when their shipment would be cleared.

Is it approved? Are there any documentation issues?


Now, with ICEGATE managing the process, you can easily check your Shipping Bill status through their portal, keeping you updated every step of the way.

What is ICEGATE?


ICEGATE (Indian Customs EDI Gateway) is the central platform for customs clearance in India. It allows exporters to file export-related documents and track their shipments with customs authorities.

GSTIN Matching & IEC Registration: It allows the matching of GSTIN and the registration of the Importer Exporter Code (IEC) with the customs authorities.

Filing Options: It provides various filing options for exporters, including filing through RES packages, Service Centres, Webforms, and Web Uploads, making it easier to submit export declarations and documents.

e-Sanchit: This service allows exporters to upload documents digitally for faster processing, reducing paperwork and improving efficiency.

Baggage and Customs Duty: ICEGATE also facilitates the filing of declarations for unaccompanied baggage and provides a platform for paying customs duties online.
It also supports services like SEZ unit registration, baggage declarations, and digital document submissions via e-Sanchit, streamlining the entire export process.

Why You Should Check Your Shipping Bill Status?


If you don’t check it regularly, you could miss important updates or documentation errors that require reapplication.


Here’s why you should track your Shipping Bill status:

  • Spot any customs clearance issues early on.
  • Ensure GST reconciliation and export documents are in order.
  • Have a smoother audit process and incentive claims.
  • Build trust with your buyer by providing real-time shipment updates.

Once your Shipping Bill is submitted, tracking its status gives you clarity on the following:

  • Whether your bill is being processed or not.
  • If your goods are approved for export.
  • Your eligibility for IGST refunds.
  • If customs clearance is completed.

Need a detailed walkthrough on what a Shipping Bill is, why it’s important, and how to apply for one? Read our complete guide on shipping bill here!

Step-by-Step Guide to Check Your Shipping Bill Status on ICEGATE

1. Go to the ICEGATE Website


Directly visit the official page ICEGATE Portal.

2. Enter Your Details


Provide the following details:

  1. Shipping Bill Number
  2. Date of Submission
  3. Port Code (e.g., INNSA1 for Nhava Sheva)

3. Click “Submit”


After submission, you’ll see the current status of your Shipping Bill.

Common Shipping Bill Status Messages


Here’s what you might see and what each term means:

  • SB Submitted: Your bill has been filed and is waiting for review.
  • SB Under Processing: Customs is reviewing your bill; it may take a few hours or days.
  • SB Approved: Your export document has been approved by customs.
  • LEO Given (Let Export Order): Final approval has been given, and you have a Let Export Order document.
  • EGM Filed: The shipping line has confirmed the vessel departure; this is key for refunds.

How to Download Your Shipping Bill Status

  1. Once you submit your details on ICEGATE, your status will appear.
  2. Right-click and select “Save As” to download it.

You can also take a screenshot for quick reference.

Troubleshooting ICEGATE Portal Issues

Portal Not Loading

Troubleshooting Step Action
Switch to a different browser Try using Google Chrome or Microsoft Edge, as these browsers work best with ICEGATE.
Clear browser cache Clear your browser’s cache and cookies, then try again.
Avoid peak usage times Try accessing the portal outside peak hours (10 AM – 1 PM IST) for better performance.
Enable JavaScript Ensure JavaScript is enabled in your browser settings for ICEGATE to function properly.

System Crashes or Slow Performance

Troubleshooting Step Action
Clear cache and cookies Clearing your browser’s cache and cookies can help resolve lag and crashes.
Disable unnecessary extensions Disable unnecessary browser extensions that could be causing conflicts with the portal.
Try accessing from a different network If your network is slow, try switching to a more stable connection or mobile data.

OTP/Login Issues

Troubleshooting Step Action
Update your contact details Make sure your email and mobile number are up-to-date in your ICEGATE profile.
Check your spam folder Sometimes OTP emails end up in your spam or junk folder. Be sure to check there.
Re-register if necessary If your details changed (e.g., email or mobile), re-register on the portal to get access.

Other Ways to Track Your Shipping Bill Status


ICEGATE Email Inquiry
Simply send an email to ICEGATE with your shipping bill number, port code, and submission date. You’ll get a quick reply with the current status.


Logistics Partner Portal
If you're working with a logistics partner that offers integrated tracking, you can easily check your shipping bill status directly on their portal.


Customs House Agent (CHA)
Your CHA can give you real-time updates on your shipping bill status, saving you time and hassle.


SMS Tracking
For quick updates, send your shipping bill details via SMS to the designated number. It's fast but could involve some charges depending on your provider.

FAQs

How Do I Fix Errors In My Shipping Bill?

If you notice an error in your Shipping Bill, start by verifying the details like the GSTIN, bank account information, and shipping bill number. If there are discrepancies, contact your Customs House Agent (CHA) or the ICEGATE Helpdesk to get assistance in correcting the issue.

What Should I Do If My Shipping Bill Shows "LEO Given," But The IGST Refund Is Pending?

If the status shows "LEO Given" but your IGST refund is still pending, consider checking the following:

  • EGM Not Filed: Ensure the shipping line has filed the Export General Manifest (EGM) as required.
  • Bank Account Mismatch: Verify that your bank account is linked to the correct GSTIN for the refund to process.
  • Data Mismatch: Make sure the information on your GST return matches the details in your Shipping Bill, as any discrepancy could delay the refund.

What Does The Shipping Bill Number Mean?

A Shipping Bill number is a unique identifier assigned to each export shipment by Indian Customs. It is essential for tracking the shipment’s status throughout the export process and ensuring that customs procedures are completed correctly.

What Should I Do If The ICEGATE Portal Isn’t Working?

If you experience issues with the ICEGATE portal not loading, try logging in again after a few minutes. If the problem continues, you can track your shipping bill status through SMS or send an inquiry via email. For persistent issues, contact ICEGATE support for further assistance.

Can I Track All Types Of Shipments On ICEGATE?

Yes, ICEGATE provides tracking for all shipment types, including air, sea, and land exports. You can use the portal to monitor your Shipping Bill status and stay updated on the progress of your shipments.

What If I Lose My Shipping Bill Number?

If you lose your Shipping Bill number, you can retrieve it by referring to your export invoice or by contacting your Customs House Agent (CHA). Alternatively, ICEGATE support can help you recover the number if necessary.

How Frequently Is The ICEGATE Portal Updated?

The ICEGATE portal is typically updated once every 24 hours, based on information from the customs EDI system. If you don’t see an update immediately, wait for a day and check again for the latest status.

The views expressed in the blogs on this page are solely the opinions of the authors and do not constitute expert advice. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. We disclaim any liability for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Find out how we can help you today!

Speak to our foreign payment specialist
Whatsapp-color Created with Sketch.
Whatsapp:
+91 74117 02726
Email:
sales@karboncard.com
Address:
Ground Floor, Karbon Business, 1st Stage Rd, Binnamangala, Hoysala Nagar, Indiranagar, Bengaluru, Karnataka 560038

Find out how we can help you today!

Speak to our foreign payment specialist
Whatsapp-color Created with Sketch.
Whatsapp:
+91 74117 02726
Email:
sales@karboncard.com
Address:
Ground Floor, Karbon Business, 1st Stage Rd, Binnamangala, Hoysala Nagar, Indiranagar, Bengaluru, Karnataka 560038

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