Last year Indian SMBs have contributed over 40% to India’s total exports, with 46% of their customer base now international.
Every business starts with the dream:
“I’ll build this company, scale it in a few years, and my product or service will be known worldwide.”
Once you get the moment of happiness and soon realization hits.
Shipping your product globally was half the journey. Getting paid in full, on time, and without losing a chunk to fees or poor exchange rates is where most Indian SMBs start feeling the pinch.
You begin your research. And soon, two big names keep showing up: PayPal and Payoneer.
Both promise global reach, trust, and convenience.
But which one works best for Indian SMBs in 2025?
It’s a question 8 out of 10 founders ask us.
So in this blog, we’re breaking it down with numbers, clear comparisons.
PayPal is known for its global presence but takes 5%+ in fees for international payments to India.
Payoneer is more SMB-friendly, with better FX rates, but slightly slower transfers and limited local support.
If you're exploring beyond these two or already paying 5%+ on PayPal, we’d genuinely suggest visiting Karbon.
Karbon gives you PayPal-level speed and security, with just a flat 1% deduction.
Feature | PayPal | Payoneer | Karbon |
---|---|---|---|
Fees | ~4.4% + fixed fee per transaction | 0–3% on payments, ~2% withdrawal fee | Flat 1% on all incoming payments |
Exchange Rates | Marked-up rates with hidden currency margins | Own conversion rates with built-in fees | Near-market rate, no hidden markups |
Transfer Speed | 1–5 business days, instant with extra fee | 2–5 business days | Same-day settlements on most transactions |
Supported Currencies | 25+ major currencies | Around 7 key currencies | USD, EUR, GBP (more coming) |
Country Coverage | Accepted in 200+ countries | 190+ countries supported | 30+ countries (focused on Indian exporters) |
Access Channels | Web, Android & iOS apps | Web, Android & iOS apps | Web dashboard + onboarding concierge |
SMB-Focused Features | Buyer/Seller protection, invoicing tools | Marketplace payouts, mass disbursements | e-FIRC, GST invoices, INR payout |
Transparency | Limited — fees and FX margins not upfront | Moderate — varies by method | 100% transparent — no surprises |
In January 2025, PayPal continued to dominate the market for online payment processing technologies worldwide, holding a market share of 45%.
No doubt it is one of the oldest, most prominent platforms for international payment processing.
PayPal operates in 200+ countries and supports 25+ currencies and accepts payments through cards, PayPal balance, and linked bank accounts.
PayPal Fees:
PayPal doesn’t have a single fee structure. There are multiple charges that add up quickly.
Here’s a breakdown for $100 international transaction:
Breakdown | Amount |
---|---|
Amount billed by you | $100.00 |
PayPal transaction fee (4.4%) | -$4.40 |
Fixed fee (USD) | -$0.30 |
Amount before currency conversion | $95.30 |
Next comes the currency conversion. When PayPal converts this to INR, it uses a marked-up exchange rate, lower than what you’d find on Google.
Rate Type | $1 to INR | Total INR for $95.30 |
---|---|---|
PayPal Rate | ₹71.17 | ₹6,782.50 |
Real Mid-Market | ₹74.21 | ₹7,072.21 |
Loss | — | ₹289.71 |
That’s almost ₹300 gone just on exchange markup, before it reaches your bank.
Feature | PayPal | Karbon |
---|---|---|
Transaction Fee | 4.4% + fixed fee | Flat 1% (no hidden layers) |
Currency Conversion Markup | ~3–4% hidden in FX rate | Zero – uses mid-market rate |
e-FIRC Support | Not consistent | Automatically generated |
Exchange Rate (June 2025) | ₹71.17 per $1 | ₹74.21 per $1 (real mid-market rate) |
Real ₹ Received on $100 | ₹6,782.50 | ₹7,343.00 |
Breakdown | Amount |
---|---|
Amount billed by you | $100.00 |
Payoneer receiving fee (up to 3%) | –$3.00 |
Withdrawal to Indian bank (~2%) | –$1.94 |
Amount before currency conversion | ~$95.06 |
Payoneer sets its own exchange rate, which includes a markup similar to PayPal. It’s lower than the real mid-market rate, reducing how much INR you actually receive.
Rate Type | $1 to INR | Total INR for $95.06 |
---|---|---|
Payoneer Rate | ₹71.60 | ₹6,805.29 |
Real Mid-Market | ₹74.21 | ₹7,054.51 |
Loss | — | ₹249.22 |
That’s roughly ₹250 lost to exchange markup alone.
Feature | Payoneer | Karbon |
---|---|---|
Transaction Fee | 0–3% (based on method) | Flat 1% (no hidden layers) |
Withdrawal Fee | ~2% to Indian banks | Included in flat fee |
Currency Conversion Markup | Yes – baked into exchange rate | No – uses real mid-market rate |
e-FIRC Support | Manual request, delays common | Automatically generated |
Exchange Rate (June 2025) | ₹71.60 per $1 | ₹74.21 per $1 |
Real ₹ Received on $100 | ₹6,805.29 | ₹7,343.00 |
Difference | — | ₹537+ more |
• Works best only with marketplaces like Upwork or Fiverr, not with direct clients.
• Lacks easy invoicing or payment link options for B2B service exports.
• Account freezes can halt payouts with little notice.
• Chargebacks and disputes are difficult to resolve.
• Manual e-FIRC generation and frequent delays.
Sticking with PayPal or Payoneer often feels like the safe, convenient choice. You've used them for years, your clients are familiar with them, and switching sounds like a hassle. But that convenience can quietly cost you thousands every year. Between high transaction fees, poor exchange rates, and delayed access to funds, your business bleeds money.
For every $1,000 received, you could be losing ₹3,000–₹5,000 in hidden charges.
What seems like a small trade-off for ease adds up fast, especially for growing SMBs.
Convenience is not the same as familiarity.
As Henry Ford says:
“If you always do what you've always done, you'll always get what you've always got.”
— Henry Ford
For Indian SMBs international payments range anywhere from $500 to $20,000 per month.
With platforms like PayPal or Payoneer, even at the lower end, you could be losing ₹3,000–₹50,000 every month in hidden fees and poor exchange rates.
That’s money that could go into better inventory, hiring, or marketing.
Karbon was designed with these Indian SMBs in mind. It charges a flat 1% on all incoming payments, uses the real exchange rate, and provides automated e-FIRC for compliance.
Payoneer usually has lower transaction and withdrawal fees compared to PayPal. While PayPal may deduct over 5% in fees and currency conversion, Payoneer tends to charge around 3–5% in total. However, both platforms have hidden costs in exchange rates, which can eat into your earnings.
Yes, especially if you're an Indian SMB working with marketplaces like Amazon, Upwork, or Fiverr. Payoneer supports local bank withdrawals in INR and offers features like receiving accounts in USD or EUR. PayPal may be more suitable if you prioritize wide client familiarity but is costlier in the long run.
Not quite. Both help you receive international payments, but PayPal focuses more on peer-to-peer and business transactions, while Payoneer specializes in cross-border payouts for freelancers, sellers, and service providers. Their fee structures, supported countries, and compliance support also differ significantly.
The key difference is in cost and flexibility. PayPal is widely accepted and easier for clients, but often has higher fees and less transparency. Payoneer offers more flexibility in receiving currencies and lower fees, but it works best when tied to platforms or marketplaces.
Neither gives you the mid-market rate you see on Google. Payoneer's rate is slightly better than PayPal’s in most cases, but both platforms include hidden markups. If exchange rate is a priority, exploring platforms like Karbon that use the real rate can help you receive more INR per dollar.