What documents and information are required for registration?
The documents required for registration depend on your business type (e.g., sole proprietor, partnership, private limited company).
Commonly requested KYC documents:
Incorporation documents (as applicable)
PAN (Permanent Account Number)
GST certificate (if registered)
Registered address proof
Identity proof of authorized signatories
Additional documents (if requested by the bank):
Board resolutions approving account opening or transactions
Proof of business activity (e.g., invoices, website, marketing materials)
Contracts or agreements with overseas clients
Our process:
Once you apply, our onboarding team reviews your business type.
We share a customized checklist tailored to your profile, ensuring you only prepare the documents you actually need.
What are the transaction and annual transfer limits, and how can I view or update them?
1. How Limits Are SetYour per-transaction and annual transfer limits are determined during account setup.These are based on your KYC verification, bank partner policies, and RBI regulations.2. How to View Your LimitsLog in to your Karbon FX dashboard and navigate to the Account Settings or Limits section.Here, you can see your current transaction and annual transfer limits.3. How to Request a Limit IncreaseContact Karbon Support and share the reason for the increase.You may need to submit supporting documents, such as:Recent invoices or purchase ordersSigned contracts or agreementsTax filings or audited financial statements4. Approval CriteriaRequests are reviewed based on:Your transaction history with KarbonCompliance checks and bank partner approvalAdherence to RBI guidelinesHigher limits are granted only after all regulatory requirements are met.
Do you issue GST invoices for ITR (Income Tax Return) filing?
Yes, we can provide GST-compliant invoices upon request. How to request: Email our Karbon Support team with your account details and the transaction(s) you need the invoice for.
What’s included in our GST invoices:
Your GSTIN (if registered)
Karbon’s GSTIN
HSN/SAC codes relevant to the service
Applicable tax amounts
All other details required for GST compliance
Benefit:
These invoices can be used to claim GST input credits where applicable, helping reduce your tax liability.
Where can I find and download my e-FIRA?
Your e-FIRA (Foreign Inward Remittance Advice) is available through two channels: Email - Sent to your registered email ID once issued.
Karbon FX Dashboard - Log in and download it directly from the Transactions or Documents section.
Key details:
e-FIRAs are typically available within 1–2 business days after the funds are credited.
Make sure your registered email address is up to date to avoid missing notifications.
Store your e-FIRAs securely for tax filing, compliance, or audit purposes.
Do you provide a FIRA (Foreign Inward Remittance Advice) copy for every transaction?
Yes, a FIRA is issued for every eligible inward transaction. How you’ll receive it: Automatically sent to your registered email ID once issued.
Also accessible from your Karbon FX dashboard for download and record-keeping.
Tip: Keep your FIRA copies securely stored, as they are often required for tax filings, compliance, and audit purposes.
